Terms & Conditions

1. Using the service

By using iGuardPDF's free tools or Pro features, you agree to these terms. Free tools are available without an account; Pro features require a paid account. If you don't agree to these terms, please don't use the service.

2. Eligibility and accounts

You need to be at least 16 years old to create a Pro account (see our Privacy Policy §12). You're responsible for keeping your account credentials secure and for activity that happens under your account. Tell us immediately at iguardpdf@hotmail.com if you suspect unauthorized access.

3. Your files, your ownership

You retain full ownership of anything you upload. We claim no rights over your files beyond what's needed to run the tool you requested, and files are deleted after processing (see our Privacy Policy). You're solely responsible for having the right to upload and process whatever content you submit.

4. Acceptable use

Don't use iGuardPDF to:

• Process content you don't have the legal right to handle
• Attempt to break, reverse-engineer, scrape, or overload the service
• Circumvent rate limits, file-size limits, or account restrictions
• Use the Guarded fingerprinting or photo-verification features to harass, surveil, or deceive someone without a legitimate basis
• Do anything illegal under the laws that apply to you

We reserve the right to suspend access for abuse.

5. Our intellectual property

The iGuardPDF name, logo, and site design are ours. Nothing in these terms transfers any of that to you. You may not use our branding to imply endorsement or affiliation without written permission.

6. Copyright complaints (DMCA)

If you believe content processed through iGuardPDF infringes your copyright, email iguardpdf@hotmail.com with "DMCA" in the subject line, including: (a) identification of the copyrighted work, (b) identification of the allegedly infringing material and where it's located, (c) your contact information, (d) a statement of good-faith belief the use is unauthorized, and (e) a statement under penalty of perjury that the information is accurate and you're authorized to act. In practice: since free-tool files are deleted immediately after processing (see Privacy Policy §2), there's typically nothing retained on our servers to remove — but we'll investigate every report.

7. Pro subscriptions & billing

Pro is billed on a subscription basis (monthly or annual, see Pricing), processed through Stripe's own hosted checkout. We never see or store your full card number — Stripe is a PCI DSS Level 1 certified payment processor, the highest level of that certification, and card details are entered directly on Stripe's own page, not ours. You can cancel anytime from your account; feature availability may change as the product develops, and we'll communicate material changes to paying customers directly.

8. Right of withdrawal (14-day cooling off)

If you're a consumer subscribing to Pro, you have a legal right under the Consumer Contracts Regulations to cancel within 14 days of subscribing, without giving a reason, and receive a full refund. Email iguardpdf@hotmail.com with "Withdrawal" in the subject line within that window and we'll refund you in full, using your original payment method.

That right ends early if you use Pro features beyond what's reasonably needed to check whether the service is right for you — for example, creating a large number of Guarded documents rather than trying the feature once or twice. If you ask us to start providing Pro features immediately (rather than waiting out the 14 days) and later withdraw, we may deduct a fair amount for what you actually used before refunding the rest.

9. No guarantee against determined copying

We don't claim a document protected by iGuardPDF can't be copied, photographed, or leaked by a determined person — nobody honestly can make that claim. What Pro features provide is traceability and revocation: identifying which copy leaked and cutting off further access, not an unbreakable barrier. See our Security page for exactly what each feature does and doesn't do.

10. Third-party services

We rely on infrastructure providers (Vercel, Neon, Supabase, Clerk — see Privacy Policy §7) to run the service. We're not responsible for outages or issues originating from those providers, though we'll work to minimize impact and keep you informed of anything significant.

11. Service provided "as is"

The service is provided as is, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We work to keep it reliable and accurate, but we don't guarantee uninterrupted or error-free operation.

12. Limitation of liability

To the extent permitted by law, iGuardPDF isn't liable for indirect, incidental, special, or consequential damages arising from your use of the service — including lost data, lost profits, or damages from a document leaking despite Pro protections. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose (or £0 if you're a free-tier user). Nothing in this clause limits liability where the law doesn't allow it to be limited — for example, for death, personal injury, or fraud.

13. Indemnification

You agree to indemnify and hold iGuardPDF harmless from claims arising from your misuse of the service, your violation of these terms, or content you process that infringes someone else's rights.

14. Suspension and termination

We may suspend or terminate access for violations of these terms, especially the acceptable-use rules in §4. You can stop using the service, or delete your account, at any time by emailing us.

15. Events beyond our control

We're not liable for any delay or failure to provide the service caused by something genuinely outside our reasonable control — things like an outage at one of our infrastructure providers, internet backbone failures, natural disasters, war, or a change in the law that stops us operating in a particular way. We'll work to restore normal service as quickly as we reasonably can once the event has passed.

16. Governing law and disputes

These terms, and the specific governing jurisdiction, will be finalized alongside our formal business registration and reflected here before Pro billing goes live. Until then, treat this section as pending — contact us directly with any dispute and we'll work to resolve it in good faith.

17. Changes to these terms

We may update these terms as the product changes. Material changes will be reflected by updating the date at the top of this page, and for significant changes we'll notify Pro users directly.

18. Miscellaneous

If we don't enforce a provision of these terms on one occasion, that's not a waiver of our right to enforce it later. If any part of these terms is found unenforceable by a court, the rest continues to apply, and we'll treat the unenforceable part as replaced with something as close as possible to what was originally intended. The section headings here are for convenience only and don't affect how these terms are interpreted.

19. Contact

Questions about these terms? Email iguardpdf@hotmail.com or use the form on our Contact page.